All general Countryside Stewardship and Sustainable Farming Incentive queries should be directed to
- Telephone 03000 200 301 (Opening times: 8:30am to 5pm Monday to Friday)
If your HEFER request has failed, please check that the SBI is valid at https://environment.data.gov.uk/rpa. If the SBI is reported as being invalid, it is likely that land parcels are being updated, and you need to wait until the next update (which takes place on Friday) before requesting a HEFER. If the SBI continues to be invalid please contact RPA directly.
For any other technical issues involving the HEFER process please complete the form below.